/* Estilos personalizados para el sistema de soporte */

body {
    background-color: #f8f9fa;
    font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
    line-height: 1.6;
}

/* Cards mejoradas */
.card {
    border: none;
    border-radius: 12px;
    box-shadow: 0 2px 10px rgba(0, 0, 0, 0.08);
    transition: all 0.3s ease;
    margin-bottom: 20px;
}

.card:hover {
    transform: translateY(-2px);
    box-shadow: 0 4px 20px rgba(0, 0, 0, 0.12);
}

.card-header {
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    color: white;
    border-radius: 12px 12px 0 0 !important;
    border: none;
    padding: 20px;
    font-weight: 600;
}

.card-header h5 {
    margin: 0;
    color: white;
}

.card-body {
    padding: 25px;
}

/* Botones mejorados */
.btn {
    border-radius: 8px;
    padding: 10px 20px;
    font-weight: 500;
    transition: all 0.3s ease;
    border: none;
}

.btn-primary {
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    box-shadow: 0 2px 10px rgba(102, 126, 234, 0.3);
}

.btn-primary:hover {
    transform: translateY(-1px);
    box-shadow: 0 4px 15px rgba(102, 126, 234, 0.4);
}

.btn-success {
    background: linear-gradient(135deg, #56ab2f 0%, #a8e6cf 100%);
    box-shadow: 0 2px 10px rgba(86, 171, 47, 0.3);
}

.btn-warning {
    background: linear-gradient(135deg, #f093fb 0%, #f5576c 100%);
    box-shadow: 0 2px 10px rgba(240, 147, 251, 0.3);
}

.btn-danger {
    background: linear-gradient(135deg, #ff416c 0%, #ff4b2b 100%);
    box-shadow: 0 2px 10px rgba(255, 65, 108, 0.3);
}

.btn-sm {
    padding: 6px 12px;
    font-size: 0.875rem;
}

/* Badges mejorados */
.badge {
    padding: 8px 12px;
    font-weight: 500;
    border-radius: 20px;
    font-size: 0.75rem;
}

.badge.bg-warning {
    background: linear-gradient(135deg, #ffecd2 0%, #fcb69f 100%) !important;
    color: #8b4513;
}

.badge.bg-success {
    background: linear-gradient(135deg, #a8edea 0%, #fed6e3 100%) !important;
    color: #2d5016;
}

.badge.bg-danger {
    background: linear-gradient(135deg, #ff9a9e 0%, #fecfef 100%) !important;
    color: #8b0000;
}

/* Tablas mejoradas */
.table {
    background: white;
    border-radius: 8px;
    overflow: hidden;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.1);
}

.table thead th {
    background: linear-gradient(135deg, #f8f9fa 0%, #e9ecef 100%);
    border: none;
    font-weight: 600;
    color: #495057;
    padding: 15px;
    text-transform: uppercase;
    font-size: 0.8rem;
    letter-spacing: 0.5px;
}

.table tbody td {
    padding: 15px;
    border-bottom: 1px solid #f1f3f4;
    vertical-align: middle;
}

.table-hover tbody tr:hover {
    background-color: #f8f9fa;
    transform: scale(1.01);
    transition: all 0.2s ease;
}

/* Formularios mejorados */
.form-control, .form-select {
    border: 2px solid #e9ecef;
    border-radius: 8px;
    padding: 12px 15px;
    transition: all 0.3s ease;
    background: white;
}

.form-control:focus, .form-select:focus {
    border-color: #667eea;
    box-shadow: 0 0 0 0.2rem rgba(102, 126, 234, 0.25);
    transform: translateY(-1px);
}

.form-label {
    font-weight: 600;
    color: #495057;
    margin-bottom: 8px;
}

/* Alertas mejoradas */
.alert {
    border: none;
    border-radius: 10px;
    padding: 20px;
    margin-bottom: 20px;
    box-shadow: 0 2px 10px rgba(0, 0, 0, 0.1);
}

.alert-warning {
    background: linear-gradient(135deg, #fff3cd 0%, #ffeaa7 100%);
    color: #856404;
}

.alert-success {
    background: linear-gradient(135deg, #d4edda 0%, #a8e6cf 100%);
    color: #155724;
}

.alert-danger {
    background: linear-gradient(135deg, #f8d7da 0%, #ff9a9e 100%);
    color: #721c24;
}

/* Estilos para el formulario de tickets */
.form-step {
    display: none;
    animation: fadeIn 0.5s ease-in;
}

.form-step.active {
    display: block;
}

@keyframes fadeIn {
    from { opacity: 0; transform: translateY(10px); }
    to { opacity: 1; transform: translateY(0); }
}

.form-navigation {
    margin-top: 30px;
    padding-top: 20px;
    border-top: 1px solid #e9ecef;
}

/* Iconos mejorados */
.bi {
    transition: all 0.3s ease;
}

.btn:hover .bi {
    transform: scale(1.1);
}

/* Responsive mejorado */
@media (max-width: 768px) {
    .container {
        padding-left: 15px;
        padding-right: 15px;
    }
    
    .card-body {
        padding: 20px;
    }
    
    .table-responsive {
        border-radius: 8px;
    }
    
    .btn {
        padding: 8px 16px;
        font-size: 0.9rem;
    }
}

/* Animaciones adicionales */
@keyframes slideInUp {
    from {
        transform: translateY(30px);
        opacity: 0;
    }
    to {
        transform: translateY(0);
        opacity: 1;
    }
}

.card {
    animation: slideInUp 0.6s ease-out;
}

/* Estados de carga */
.loading {
    opacity: 0.6;
    pointer-events: none;
}

.loading::after {
    content: '';
    position: absolute;
    top: 50%;
    left: 50%;
    width: 20px;
    height: 20px;
    margin: -10px 0 0 -10px;
    border: 2px solid #f3f3f3;
    border-top: 2px solid #667eea;
    border-radius: 50%;
    animation: spin 1s linear infinite;
}

@keyframes spin {
    0% { transform: rotate(0deg); }
    100% { transform: rotate(360deg); }
}

/* Estilos para el panel de administración */
.admin-sidebar {
    min-height: calc(100vh - 56px);
    background-color: #343a40;
}

.admin-sidebar .nav-link {
    color: rgba(255, 255, 255, 0.75);
}

.admin-sidebar .nav-link:hover {
    color: #fff;
}

.admin-sidebar .nav-link.active {
    color: #fff;
    background-color: rgba(255, 255, 255, 0.1);
}

/* Estilos para móviles */
@media (max-width: 768px) {
    .container {
        padding-left: 15px;
        padding-right: 15px;
    }
}